General Information

Is my credit card and personal information secure?

Yes. Your privacy is very important to us. We use secure encryption to ensure all credit card and personal information is secure. We do not share your personal information or email address with any outside third party. We answer your email's by return email response and do not retain your email address unless you have been requested to join the crave wave email list.

What payment options can I use to purchase products?

 We currently except Visa and Mastercard or you can pay through Paypal.

What is your return policy?

Our promise and commitment is to provide to you, the most nourishing, made 'fresh to order' body and bath care products. Due to the nature of the products and more importantly, health and hygiene reasons, we can not except returns. We suggest you purchase samples or Mini Stack Packs to try before purchasing full sized items.

When will my order be processed?

Our Body and Bath products are made 'FRESH' when you order them. We will  process your order within 2 - 3 business days 

How will my products be shipped and what are the rates?

We ship our products using USPS priority mail. We have found USPS is very inexpensive and very reliable, they also deliver on Saturdays. Delivery time with USPS is usually 2-3 business days, depending on the size of the order, holidays, and weather. 

$5.00 Flate Rate Shipping on "ALL PURCHASES" Plain & Simple

Product Amount                          Shipping Rates

$00.00 - $10.00                            $5.00

$10.01 - $25.00                            $5.00 

$25.01 - $50.00                            $5.00

$50.01 - $75.00                            $5.00

$75.01 and over                          $5.00

No matter how much you order, your shipping rate is only "$5.00"

Is there sales tax on my items?

Sales tax is applicable for Ohio residents only 6.5%. The shopping will calculate this for you automatically.